Bill Plainly
Send us your bill. We read it line by line and send back a plain-English write-up of what you were charged for, what looks worth questioning, and exactly what to say when you call.
Most reports come back within 2 business days.
Email a photo or PDF of the bill. If you have insurance, include the Explanation of Benefits (EOB) too — that's the statement from your insurer that says "this is not a bill." Both together tell a much fuller story.
We'll send a short questionnaire — what the visit was for, what you've already paid, what you've been told so far. Takes about five minutes.
A written explanation in ordinary language: every line item translated, anything that looks like a duplicate or a mismatch flagged, and a short list of specific questions to ask — with a script for the call.
Bill Plainly is an educational service. We explain what your bill says and help you ask better questions.
We are not lawyers, doctors, insurance agents, or licensed patient advocates, and nothing we send is legal, medical, or financial advice. We do not contact your provider or your insurer, we do not negotiate on your behalf, and we do not represent you in any dispute.
We cannot promise your bill will go down. Some bills turn out to be correct. A report that tells you a charge is legitimate is a normal and useful outcome, and it costs the same. Any decision about paying, disputing, or appealing is entirely yours.
We work only from the documents you send us. We can't see your medical record or your insurer's internal notes, so our read is only as complete as your paperwork.
One flat price. No percentage of "savings," because we don't control whether there are any.
Then the report says so and explains why. Knowing a bill is right is worth something too — it's the difference between paying and wondering. The price is the same.
No. We give you the questions and the script, and you make the call. You know your situation, and providers will speak to you far more readily than to a third party.
Usually within 2 business days of receiving your bill and your answers. If something will take longer, we'll tell you.
They're used only to write your report. We don't sell or share them. If you'd like them deleted once your report is delivered, just say so and we will.
Yes, and you should know about it. The federal No Surprises Help Desk is 1-800-985-3059, open 7 days a week, and CMS publishes free consumer guidance at cms.gov/medical-bill-rights. Many states also have a free health insurance consumer assistance program. We're a paid shortcut through the reading and the paperwork, not the only option — and we'd rather you knew that up front.